Privacy Policy

Effective Date: January 2025

At Scivana LLC ("Scivana," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our website or services, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you:

• Contact us via email or through our website contact forms
• Request information about our services
• Subscribe to our newsletter or marketing communications
• Engage with our services or enter into a service agreement

This information may include your name, email address, phone number, company name, job title, mailing address, and any other information you choose to provide.

1.2 Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website addresses
• Device identifiers

1.3 Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that help us improve your experience, analyze site usage, and assist with marketing efforts. You can control cookie preferences through your browser settings, though disabling cookies may limit certain website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To respond to your inquiries, comments, or requests
• To send you administrative information, updates, and service-related communications
• To send marketing and promotional communications (with your consent, where required)
• To analyze website usage and trends to improve user experience
• To detect, prevent, and address technical issues, fraud, or security threats
• To comply with legal obligations and enforce our agreements
• For any other purpose with your consent

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Consent: When you have given clear consent for us to process your data for specific purposes
• Contract Performance: When processing is necessary to perform a contract with you or take steps at your request before entering into a contract
• Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, provided such interests do not override your fundamental rights
• Legal Obligation: When processing is necessary to comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users, such as hosting providers, email service providers, analytics services, and payment processors. These parties are contractually obligated to protect your information and use it only for the purposes we specify.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of our users or others.
• With Your Consent: We may share information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your information based on legitimate interests
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected from you
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

We do not sell personal information. To exercise your California privacy rights, please contact us using the information below.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer information across borders, we implement appropriate safeguards, such as standard contractual clauses, to ensure your information receives adequate protection in accordance with applicable data protection laws.

10. Data Security

We implement appropriate technical, administrative, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of our website or services after such changes constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:

Scivana LLC
Email: support@scivana.com
Subject Line: Privacy Policy Inquiry

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.